The COVID-19 is affecting people’s lives and business around the world. However, new digital strategies can help us overcome many of the difficulties we all now face. You should consider looking for a top rated digital marketing company like BlackStorm Roofer Marketing Company to really give you the outcome you are expecting for your business. In order to support the customers in these difficult times, they should be provided them resources with which they can respond flexibly to the situation.
Working remotely reaches new dimensions in the current situation. Collaboration tools such as teams serve as a hub for collaboration across locations, time zones, languages and social media. They show companies how to ensure that employees do not feel isolated, how to motivate their employees and how to bring people together – despite working remotely.
With schools and universities closing, teachers, parents and students need remote access to educational resources. They need support, among other things, with free tools such as the online app. To support teachers in their development, our the educator center has developed appropriate online learning content together with teachers.
Companies in the public and private sector are currently dealing with a large number of inquiries. With low-code platforms, they enable the fast, secure development and provision of suitable solutions for processing inquiries. Solutions such as customer service insights can be provided within a very short time.
Even in times of remote work, it is important to be inclusive. Especially since without contact, comprehensive communication that is accessible to all employees is far more important.
The departments are now particularly in demand to protect the mental well-being of their employees. We have to enable HR teams to build a sense of connectedness in the workforce with tools like our enterprise network. With solutions, you provide support in all areas of modern management.
Support companies in the transformation of their events, as well as in smoothly controlling trading processes and ensuring good customer experiences at the same time.
Using Data In The Crisis
The customer journey, which a few weeks ago was regular for a company’s customers, probably no longer applies today. However, it clearly shows which touchpoints to the customer are affected by the crisis. The next step: develop digital solutions that start here – from e-commerce to virtual advice or improved user guidance and usability to new delivery. A digital approach does not necessarily mean reproducing what has been established so far in digital strategy- due to the new circumstances, the customer journey can look completely different today.